CAT 349 Excavator for a Mining Customer in Guatemala

CUSTOMER STORY | GUATEMALA

He flew to China, inspected the machine for about ten minutes and made his decision on the spot.

The CAT 349 selected for the customer’s own mining operation in Guatemala.

I’m Kan from Anhui Gangya Construction Machinery Sales Co., Ltd. This customer runs a mining business in Guatemala and bought the excavator for his own operation, not for resale.

About ten minutes to make the decision

After arriving at our yard, he walked around the machine, checked its overall condition and looked inside the cab. The inspection took only about ten minutes.

He then told me directly that he wanted the machine and paid a US$50,000 deposit on site. The decision was quick, but he was clear about what he needed. Because the CAT 349 would work in his own mine, he focused on the actual machine instead of spending days discussing small details.

Local import procedures came first

                   The cab and controls checked during the visit.                                               The CAT 349 loaded after shipment preparation.

After returning to Guatemala, he contacted local customs brokers and prepared the import and clearance documents. We did not rush the shipment while he was handling those procedures.

Once everything was ready on his side and the shipping schedule was confirmed, he contacted me again. We then arranged the dismantling and transport preparation required for shipment. After that, he paid the remaining balance in full.

A simple and pleasant transaction

We did not need endless messages, repeated negotiations or unnecessary phone calls. When something needed to be confirmed, we talked, made the decision and moved forward.Maybe this is how some experienced business owners work: once the machine, price and delivery plan are clear, they decide quickly and do not waste time. The whole transaction was simple, fast and pleasant.