CUSTOMER STORY | ECUADOR | APRIL 2024
A Shandong trading company had the customer but not the machine. We helped them complete the order.
Inspected in China | Confirmed by video | Loaded in late April 2024
The used Komatsu PC220 selected for the Ecuador order.
In early March 2024, Mr. Li, the owner of a trading company in Shandong, contacted us about a used Komatsu PC220. His company already had a buyer in Ecuador, but they did not have a suitable machine in stock.
The Right Machine Was Not in Their Stock
Mr. Li’s team came to our yard to check the excavator and test its movements in person. This gave the trading company a clear understanding of the actual machine before confirming the deal with its customer.
Checked in China and Confirmed from Ecuador
The Ecuadorian customer did not need to travel to China. He reviewed the machine by video and confirmed that its condition met his needs. After both sides were satisfied with what they had seen, the Shandong trading company paid us a 30% deposit in RMB, and we reserved the excavator for the order.
Loaded at the End of April
About one and a half months later, at the end of April 2024, the Komatsu PC220 was loaded into the container. Once the loading was completed, the trading company paid the remaining balance in full.
On-site inspection at our yard (left) and container loading in late April 2024 (right).
| Have a buyer but no matching machine in stock?
Send Kan the model and condition required. Anhui Gangya can help with machine sourcing, on-site testing, video inspection and export loading, so you can keep serving your customer even when the right machine is not in your own stock. |